Discussion topic: New contract
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Message posted on 23 Dec 2024 07:32 PM
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New contract
Just signed up to Sky glass and been told to create a my sky account and sign my contract otherwise the TV won't be delivered.
I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻♀️🤦🏻♀️
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All Replies
Message posted on 23 Dec 2024 08:26 PM
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Re: New contract
@Chelsie4 wrote:
I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻♀️🤦🏻♀️
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Dec 2024 10:57 AM
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Re: New contract
Thanks for escalating this. We’ve sent an invite to chat.
Please be aware, our Community chat closes at 6pm tonight and will re-open on 27th December at 8am.
Lisa - Sky Tech Team Expert
Message posted on 24 Dec 2024 10:59 AM
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Re: New contract
Hi Lisa,
thank you for your reply. I can confirm I have now managed to log in and agree the contract so all sorted.
Message posted on 24 Dec 2024 11:00 AM
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Re: New contract
Fantastic, thanks for letting us know 🙂
Lisa - Sky Tech Team Expert
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