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Discussion topic: New contract

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This message was authored by: Chelsie4

New contract

Just signed up to Sky glass and been told to create a my sky account and sign my contract otherwise the TV won't be delivered. 

I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻‍♀️🤦🏻‍♀️ 

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This message was authored by: caesarome

Re: New contract

Posted by a Superuser, not a Sky employee. Find out more

@Chelsie4 wrote:

I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻‍♀️🤦🏻‍♀️ 


@Chelsie4 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

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This message was authored by: Lisa-P1987

Re: New contract

Thanks for escalating this. We’ve sent an invite to chat.
Please be aware, our Community chat closes at 6pm tonight and will re-open on 27th December at 8am. 

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: Chelsie4

Re: New contract

Hi Lisa, 

thank you for your reply. I can confirm I have now managed to log in and agree the contract so all sorted. 

 

This message was authored by: Lisa-P1987

Re: New contract

Fantastic, thanks for letting us know 🙂

Thanks

Lisa - Sky Tech Team Expert
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