23 Dec 2024 07:32 PM
Just signed up to Sky glass and been told to create a my sky account and sign my contract otherwise the TV won't be delivered.
I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻♀️🤦🏻♀️
23 Dec 2024 08:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chelsie4 wrote:
I cannot sign into my sky - it doesn't recognise my postcode 🤷🏻♀️🤦🏻♀️
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
24 Dec 2024 10:57 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
Please be aware, our Community chat closes at 6pm tonight and will re-open on 27th December at 8am.
24 Dec 2024 10:59 AM
Hi Lisa,
thank you for your reply. I can confirm I have now managed to log in and agree the contract so all sorted.
24 Dec 2024 11:00 AM
Posted by a Sky employeeFantastic, thanks for letting us know 🙂
No problem. Browse or search to find help, or start a new discussion on Community.
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