Discussion topic: My bill
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Message posted on 08 Jan 2025 01:04 AM
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My bill
My bill is paid but my internet is constantly been disconnected
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All Replies
Message posted on 08 Jan 2025 05:43 AM
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Re: My bill
If you were late in paying the bill you will also need to setup again your monthly payment method like a credit or debit card or a direct debit and only once you have done this and the payment you made has been cleared will your services be restored.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Jan 2025 11:05 AM
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Re: My bill
They fully cancelled my broadband and took the full payment in witch was all in place
Message posted on 08 Jan 2025 11:17 AM
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Re: My bill
@Dempseyjames198 wrote:
They fully cancelled my broadband and took the full payment in witch was all in place
@Dempseyjames198
If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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