Discussion topic: My bill

This message was authored by: Dempseyjames198 · ‎08 Jan 2025

My bill is paid but my internet is constantly been disconnected

This message was authored by: caesarome · ‎08 Jan 2025

If you were late in paying the bill you will also need to setup again your monthly payment method like a credit or debit card or a direct debit and only once you have done this and the payment you made has been cleared will your services be restored.

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This message was authored by: Dempseyjames198 · ‎08 Jan 2025

They fully cancelled my broadband and took the full payment in witch was all in place

This message was authored by: Daniel0210 · ‎08 Jan 2025

@Dempseyjames198 wrote:

They fully cancelled my broadband and took the full payment in witch was all in place

@Dempseyjames198
If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My bill

My bill

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