My bill has been different the last three months ?

[Shirl11]

Hello 

my bill has been different the last three months ? Why is this ? 

[Daniel0210]

@Shirl11 

We are customers so can't see your bills.

For which service?
Are you a new customer?
Any non inclusive calls made or picture messages sent if you're referring to Sky mobile?
Any premium rate numbers or calls over an hour if you're referring to Sky Talk?

[SKY1992bf]

@Shirl11  Have you made any purchases or out of plan calls 

[Shirl11]

No not a new customer 

can I speak to someone about being charged 3 different amounts in the last theee 3 months 😊

[SKY1992bf]

@Shirl11  You haven't answered the following questions which have been asked 

which service is this for?

if phone have you made any out of plan calls?

[Daniel0210]

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@Shirl11 wrote:

can I speak to someone 

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@Shirl11 
I’m afraid you aren’t contacting Sky Customer Services on here. This is a customer to customer forum where we try to help each other.

You would have to call Sky for individual billings queries but if you answer the questions we've asked it may provide some info that may help us point you in the right direction. 

Be aware that the annual price increase is due which may have already impacted your latest bill. 

[Shirl11]

So sorry 🫣

thank you for letting me know 

[Daniel0210]

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@Shirl11 wrote:

So sorry 🫣

thank you for letting me know 

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@Shirl11 

No need to apologise but if you could perhaps post an image of your bills making sure any personal info like phone number, names or account numbers is blocked out we can take a look.