My Sky App, view tv package

[Chris851]

hi I can't view my tv package on the my sky app. Instead I receive the following message

Unfortunately, we can't complete your order online

Any ideas?

[caesarome]

Can you view it online here:

https://www.sky.com/hub/tv?dr=s

[Chris851]

Unfortunately not it says 

sorry something has gone wrong please try again later

[caesarome]

Has it never worked for you ?

[Chris851]

Always worked until this evening. Irritating

[caesarome]

If it still isn't working for you tomorrow then post back on here as we can escalate your post to the messaging team for them to look into it for you. 

[Chris851]

Yeah thanks. Might phone in tomorow. Cheers 

[Chris851]

The problem resolved itself. I think I added discovery plus out of office hours and system had a melt down. All fixed now. Thanks for your help 

[SkyUser68]

Hi @Chris851, I'm having this problem. How did you get it working?

I've called Sky so many times and they can't figure it out.