0

Discussion topic: My Bill has gone up £15!!!!

Reply
This message was authored by: Kerrie7

My Bill has gone up £15!!!!

Please can my bill be looked at I was paying the basic package £32 and now it has increased to £47!! 
I didn't approve this and can't afford it.

i don't even have access to any sky channels 

Reply

All Replies

This message was authored by: Mark39

Re: My Bill has gone up £15!!!!

Posted by a Superuser, not a Sky employee. Find out more

Discounts ended perhaps? We're a customer Community, so nobody here can see your account or your bills.

This message was authored by: Daniel0210

Re: My Bill has gone up £15!!!!

Posted by a Superuser, not a Sky employee. Find out more

@Kerrie7 wrote:

Please can my bill be looked at I was paying the basic package £32 and now it has increased to £47!! 
I didn't approve this and can't afford it.

 

Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

 

i don't even have access to any sky channels 

 

What do you mean by this? 


 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply