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Discussion topic: My Bill Has Increased from £25 to £33.07

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This message was authored by Moynul This message was authored by: Moynul

My Bill Has Increased from £25 to £33.07

Hello, I am really shocked at my Sky Bill increasing without me knowing. 

 

1 January - 31 January
Moynul_0-1708883803539.png

 

1 February - 29 February

Moynul_1-1708883825083.png

 

Can someone please advise if this is a universal increase to all customers, or is it just me? 

 

Thanks,

Mo


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

Ultimate TV gives you access to Netflix via your Sky account instead of paying Netflix directly themselves.

 

As for your issue, it it appears to be what we said earlier and that is a discount you had has ended.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

Whilst pictures are released by mod...

 

There's a general price increase in April.  (Would hit in March due to in advance charging)

 

 

EDIT: Looking again, your NetFlix (Ultimate TV add on) discount has expired.  (It stopped on 4th February)

 

Have you made any recent changes?  Or has it simply expired?

I am just another Sky customer and my views are my own
Moynul
Topic Author
This message was authored by Moynul This message was authored by: Moynul

Re: My Bill Has Increased from £25 to £33.07

PandJ, thhanks for the reply

Moynul_1-1708895353984.png

As you can see Netflix is already mine and Sky Sig* expires next year. 

 

I am aware of the April price rise 😞

Moynul_2-1708895423576.png

 

Any other ideas? 

This message was authored by caesarome This message was authored by: caesarome

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

It does look like you have had a discount on Signature and the Ultimate TV package that ended on 3 or 4 February.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

It does look like you have had a discount on Signature and the Ultimate TV package that ended on 3 or 4 February.


Yeah, I don't know what 'already yours' means?

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

Out of interest @Moynul what does next month bill show you will be paying ?

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Moynul
Topic Author
This message was authored by Moynul This message was authored by: Moynul

Re: My Bill Has Increased from £25 to £33.07

Please take a look

Moynul_0-1708977354112.png

 

Past bill 

Moynul_1-1708977374234.png

 

Would you know what is Ultimate TV Add on? 





This message was authored by caesarome This message was authored by: caesarome Answer

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

Ultimate TV gives you access to Netflix via your Sky account instead of paying Netflix directly themselves.

 

As for your issue, it it appears to be what we said earlier and that is a discount you had has ended.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Moynul
Topic Author
This message was authored by Moynul This message was authored by: Moynul

Re: My Bill Has Increased from £25 to £33.07

Thank you, it looks like I will be removing Netflix - unless they offer me  £1 or £2 a month. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My Bill Has Increased from £25 to £33.07

Posted by a Superuser, not a Sky employee. Find out more

@Moynul wrote:

unless they offer me  £1 or £2 a month. 


That is unrealistic I'm afraid...

I am just another Sky customer and my views are my own
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