Discussion topic: Moving house but need to keep connection on in old house for 3 months

This message was authored by: grastu702 · ‎03 Jan 2023

Hi

I have sky boradband, phone and TV contract. I am moving shortly to Scotland but my wife will remain in the old property till April and since she WFH will need internet. Would it be possible to add a second connection for the new address? what is the best option

This message was authored by: caesarome · ‎03 Jan 2023

You would need to sign up as a new customer at your new address then cancel the other one by giving the required notice when the time is right for you. 31 days notice is needed for the TV and 14 days for the Broadband and Talk.

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This message was authored by: TimmyBGood · ‎03 Jan 2023

@grastu702 wrote:

I am moving shortly to Scotland but my wife will remain in the old property till April and since she WFH will need internet.

I'd suggest being very cautious when approaching Sky: their default will be to book a 'Home Move' which would disconnect broadband at your current address the same day it is activated at the new one.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Moving house but need to keep connection on in old house for 3 months

Moving house but need to keep connection on in old house for 3 months

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Re: Moving house but need to keep connection on in old house for 3 months

Re: Moving house but need to keep connection on in old house for 3 months

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