Moving House but have no new address

[einnoR]

I will be leaving my current rental property at the end of the month and have not got a new rental sorted yet. I dont want to cancel my Sky TV and Internet subscription. Is there anyway i can keep paying my subscription but not have it linked to the rental property i will be moving from, so the new tentant will be able to setup internet ect. Then when i find a rental i just notify sky of the new rental?

[caesarome]

You can keep your services at the address you are at now as this will allow the new tenant to use them, then when you do get a new address you can use Sky's home moving service to move them to your new home.

[einnoR]

Wont i need to take the skybox and internet with me? 

[caesarome]

The Sky box and broadband hub yes you can take them with you.

[einnoR]

how will the new tenant have internet/ use the services then?  i dont want to block them from having internet. no way of accessing the broadband without a internet box right?

is there a way of sky making my internet and tv inactive and i still pay monthly untill i find somwhere new?

[caesarome]

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@einnoR wrote:

how will the new tenant have internet/ use the services then?

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You could leave them there until you have a new address set up ?

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@einnoR wrote:

is there a way of sky making my internet and tv inactive and i still pay monthly untill i find somwhere new?

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The only way would be to remove the Sky box and broadband hub from the address.

[einnoR]

i would be moving 6 hours away from the current address so cant leave anything behind.

when you say remove it from the address what do you mean and how?

[caesarome]

Take the actual Sky box and broadband hub with you then when you are ready to move into your new address give Sky a call, tell them you have the Q box and broadband hub and that you want them setup in your new property. That way the account remain active but the tenant can't use these services until you are setup in your new home then they can arrange to go with whatever company they want to.

[einnoR]

but if i cant find a place to rent for a month that means the new tenant would be unable to setup broadband in any capacity as a line is already setup and active at the property? 

[caesarome · Accepted solution]

You choices are:

Take the equipment with you or cancel all your services and start again when you have a new property to live in but if you do cancel the Sky Q box and broadband hub would have to be returned to Sky. Then you start again as a new customer at your new address.

[MarkGoldsmith]

 if the new tenants signed up to another broadband provider, that would automatically cancel your Sky broadband service at that property (providing their selected provider is using the same telecommunications network, which is openreach in the UK).

They would be unable to sign up for Sky broadband or TV themselves because it would say a service is already registered at that address.

[einnoR]

is there anyway i can keep paying my sky subscription but just have the line deactivated to the rental and then have my account setup at the new rental?

[MarkGoldsmith]

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@einnoR wrote:

is there anyway i can keep paying my sky subscription but just have the line deactivated to the rental and then have my account setup at the new rental?

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The way a broadband service works via the openreach network is similar to how gas and electricity work in that only one service can exist on that infrastructure for one property at a time.

Ultimately if you are moving out of the address but don't know where you are moving to your only option really is the cancel the service.

[einnoR]

So sky has no option or service for someone who wants to keep paying them and stay subscribed to them but is moving rental property but is unable to give them an address as they first need to secure a rental agreement first?!  I feel like this is a bit ridiculous as I'm sure thousands of other people have been in this situation. 

I will be living at my parents for a month while I sort out a new place to rent so have can I give sky a new address.... I don't want to cancel as I like the service and think sky are great. Surely there is something they can do for me as I'm 7 months into a 18 month contract 

[einnoR]

*******new place to rent so can't  give sky a new address....