Mobile refund

[Manicpeanut]

I've recently moved from Sky Mobile and there is some credit in my account, will this automatically be refunded?

Thanks for your help

[caesarome · Accepted solution]

@Manicpeanut 

It should be automatically refunded but this can take week to happen so you might want to contact them to ask them to refund it for you. so under “Need more help” if it is available should be the number to use:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

[Manicpeanut]

Thank you!