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Discussion topic: Joining voucher

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This message was authored by SamT72 This message was authored by: SamT72

Joining voucher

I was referred by a friend to sky and we still have not received our vouchers for referrals. It said we would receive after paying first bill and I have paid 2 bills now. Kind regards Sam
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This message was authored by caesarome This message was authored by: caesarome

Re: Joining voucher

Posted by a Superuser, not a Sky employee. Find out more

@SamT72 

All you can do is to call Sky about this. There is a free number you can call Sky on about this at the bottom of this link:

 

"What should I do if I have problems with My Reward":

 

https://www.sky.com/refer-a-friend

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This message was authored by Mebsy This message was authored by: Mebsy

Re: Joining voucher

I have applied for the switching servive money for switching from bt to sky. I sent an email claiming the£200 but  every time i try to the email i was sent from sky asking me my account number and copy of my last payment to bt and my bank statement for proof i had paid my last bill with bt. Everything disappears off the email. Ki dont know what to do next. Can you please help me. 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Joining voucher

Posted by a Superuser, not a Sky employee. Find out more

@Mebsy 

On your last bill from Bt is an early termination charge shown as this will be what Sky are looking for as the up to £100 for TV and up to £100 for Broadband/Talk is only paid out if you have had to pay an early termination fee to your previous provider.

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This message was authored by Mebsy This message was authored by: Mebsy

Re: Joining voucher

I switched fron bt to join sky and was told i could receive £200 from sky i have tried to  do it through email but every time i try to send a copy of my last bill from bt which was£289.42

It cuts me off and i cant go any further

This message was authored by caesarome This message was authored by: caesarome

Re: Joining voucher

Posted by a Superuser, not a Sky employee. Find out more

@Mebsy 

Not sure by you mean when you say it cuts you off as you need to provide the proof via email.

 

This link explains what you need to do:

 

https://www.sky.com/help/articles/switching-credit-offer


You must provide a copy of the bill from BT where you have been charged and a copy of a statment showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)

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