Discussion topic: Issues with my internet
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Message posted on 25 Feb 2026 09:18 PM
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Issues with my internet
I had an issue with my internet on the 1-2-26 and I did not have it for 5 days and the lady I spoke to say I will get compensation on my next bill and I have looked at it and it seems far to much .so I want to know if they have made amends
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All Replies
Message posted on 25 Feb 2026 10:08 PM
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Re: Issues with my internet
@nymph wrote:
I have looked at it and it seems far to much
The credit should work out at £9.98 per day and starts from day three:
https://www.sky.com/help/articles/auto-compensation#reasons
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If you need help please provide as much information as you can
Message posted on 26 Feb 2026 03:26 AM
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Re: Issues with my internet
@nymph
Auto compensation is applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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