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Discussion topic: Increase in billing

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Avatar for SueM2
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This message was authored by: SueM2

Message posted on ‎20 Nov 2024 10:41 AM

Increase in billing

Why has my subscription increased from £91.50 to £114.50? I can see increases due to broadband and mobile but I have been advised my other discounts have continued. Why am I paying for £19 for Sky cinema?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎20 Nov 2024 10:53 AM

Re: Increase in billing

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here with no access to your account.

 

Sounds like some discounts have expired?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎20 Nov 2024 11:37 AM - last edited: ‎20 Nov 2024 11:37 AM

Re: Increase in billing

Posted by a Superuser, not a Sky employee. Find out more

@SueM2 
Perhaps compare a previous bill to your latest bill and see where the amounts differ. 

Click on the arrow alongside any amount that has increased in your latest bill.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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