Customer service telephone number

[Too+expensive]

WHat is  the telephone number of Sky Customer Services. You hide it so well ! I'm a TV and broadband user not phone

[Mark39]

@Too+expensive see the post immediately before yours, in answer to the same question. Or work through the help guide for the subject you want to discuss, and means of contact are shown at the end, if the guide doesn't address your query.

The Community doesn't allow phone numbers to be posted.

[Daniel0210]

@Too+expensive 

Did you not read the post immediately above yours? 

---

@Too+expensive wrote:

I'm a TV and broadband user not phone

---

@Too+expensive 

You do have a Sky Talk landline as it's bundled with your broadband package but you have chosen not to connect an actual handset which is fine.

In the future if you buy a cheap handset you only need to plug it in when you need to call Sky if and when there's an issue.

[MarkGoldsmith]

---

@Too+expensive wrote:

WHat is  the telephone number of Sky Customer Services. You hide it so well ! I'm a TV and broadband user not phone

---

Sky mobile and broadband customers can dial 150.

Otherwise go to https://www.sky.com/help, and when you follow one of the help guides for your specific issue, if the help guide doesn't work it will lead you to a contact number.

[Jp132]

Hi I my sky router fell and when trying to reset its not recognising the password 

[Chrisee]

@Jp132 you can reset your Sky hub so that the default password printed on the hub will work. If the hub is black pressxand hold in thecreset pin until the power led flashes which takes up to 20 seconds. On the white hubs press and hold in the WPS  button until the ked starts flashing green and release which takes up to 30nseconds. If after that you still,cannot conect call Sky as the hub could have been damaged and need replacing.

[Cubski]

I am a Sky user of many years.  Please send a me phone number for me to discuss my connection before I change and go to a supplier who I can talk too.

[Daniel0210]

@Cubski 
It doesn't seem you read the advice already provided in this thread so here it is again.

These are the current methods for contacting Sky. Some contact methods will be more appropriate than others depending on the issue you have.

🟡 📞 Call Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

🟡online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟡Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟡Social Media You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).

⚪️Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of any link is showing the correct flag and change if required. The Sky Ireland phone lines have different operating hours to the UK and are closed over a weekend.