I want to leave

[jonathan106]

Your rubbish

[GD1]

@jonathan106 You need to call to cancel any of Sky services.

[PandJ2020]

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@GD1 wrote:

@jonathan106 You need to call to cancel any of Sky services.

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...assuming not subject to any minimum term.

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@jonathan106 wrote:

Your rubbish

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You're not addressing Sky here... If you want to explain your issue to us (other customers) go ahead... Otherwise contact Sky.

[Daniel0210]

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@jonathan106 wrote:

Your rubbish

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@jonathan106 

You're welcome. l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

You haven't said what you want to cancel so here goes…

To fully cancel your TV subscription, if your minimum term has ended you’ll need to give Sky the required 31 days notice. Note that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/articles/cancel-sky-tv
Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

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For broadband and Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.