12 Sep 2024 06:08 PM
i want to cancel all my subscriptions, don't need your services anymore
12 Sep 2024 06:10 PM
Posted by a Superuser, not a Sky employee. Find out more@daniel1985
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
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To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
12 Sep 2024 06:41 PM
Posted by a Superuser, not a Sky employee. Find out more@daniel1985 You can'r request cancellation through a public forum, Sky wopuld not be able to link your account to a forum login, you'll need to follow the advice provided by @Daniel0210
12 Sep 2024 08:11 PM
Call them, I'm sure you will still get freeview channels
12 Sep 2024 08:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the OP has Sky Q the boxes will need to be returned on cancellation.
12 Sep 2024 08:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jasonc wrote:Call them, I'm sure you will still get freeview channels
If the OP has an aerial, yes.
There is an 'essentials' option of around £15pm which allows the box to be kept for 'free' channels.
12 Sep 2024 10:11 PM
Yes sky will send packaging for you to return
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