This discussion topic has been answered Discussion topic: I received a call from sky
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 04 Sep 2025 01:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
Hi i have missed this call twice. Any idea if i can contact them? Thanks
Message posted on 04 Sep 2025 02:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
I wouldn't if i were you
Message posted on 04 Sep 2025 02:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
@welshguy2017 wrote:
Hi i have missed this call twice. Any idea if i can contact them? Thanks
Even if the call was genuinely from Sky, you can't contact their Outbound Marketing team, so far as I'm aware.
Message posted on 04 Sep 2025 02:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
I just received a call from this number. They asked for my Sky password so I hung up immediately.
Message posted on 04 Sep 2025 02:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
I have probably posted this advice before on this thread but I'm not going through 15 pages looking for it 😀 so…
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll most likely be a scam call.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 04 Sep 2025 03:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
@werdna67 wrote:I just received a call from this number. They asked for my Sky password so I hung up immediately.
Hi @werdna67 That is the correct procedure from Sky to check that they are talking to the account holder. It is not your account password, it is your telephone password which should be different to your account password. If there is any doubt, deliberately give them the wrong telephone password. If they accept it, you know you are talking to scammers.
Message posted on 11 Sep 2025 03:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I received a call from sky
I have had the same call today! They ask my name and if I am I the account holder, then ask if they can call me by my first name, then hang up???
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page