I moved to sky and eee asked me to 203 for termination of contract

[Lindiwemarawa]

I terminated the contract with EEE moving to sky and EEE asked me to pay 203 of which one of your staff advised that you will £200 towards the bill. To my surprise EEE took £203 ,from my  account 

[Mark39]

@Lindiwemarawa welcome to this customer Community. It's unlikely that Sky will reply to your post here.

Sky will reimburse you up to £200 - that is £100 for switching TV and £100 for switching broadband, upon receiving evidence of the termination charges and your payment settling the charges.

https://www.sky.com/help/articles/switching-credit-offer

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[SKY1992bf]

@Lindiwemarawa  You have to pay ee yourself whilst sky credits your sky account (once you have proven that bill as been paid as detailed in the link provided by @Mark39 above )with £100 each for broadband and television if you only have one service you will only receive one payment of £100

[caesarome]

@Lindiwemarawa 

You were either misinformed or pergolas misnderstood what they said to you because once you provide proof to Sky of this early termination charge then they will apply a £100 credit for TV and a further £100 credit for broadband as per this:

https://www.sky.com/help/articles/switching-credit-offer

You must provide a copy of the bill from BT where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)