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Discussion topic: I have received a £50 charge on my account

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This message was authored by BA1 This message was authored by: BA1

I have received a £50 charge on my account

£50 charge received for equipment not returned- however this can not be returned as Sky has not yet installed the new equipment and significant delays on my order!!!!

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I have received a £50 charge on my account

Posted by a Superuser, not a Sky employee. Find out more

@BA1  The charge won't be removed until you return it, just make sure you get and keep indefinitely proof of postage and post back here when it's been returned and we can get you some help with a refund 

 

or are you saying you initially cancelled but then received an offer to stay and accepted?


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