How to view older bill statements

[Caz+Koopman]

@Daniel0210  thanks. I'm going to try this forum one more because I've lost hours on the phone. Glad it worked for you, just bad luck on my part this time I guess.

[Caz+Koopman]

@Lisa-P1987 please can we try for the speech bubble again? I still need access to my older bills.
Thanks in advance.

[Daniel0210]

@Caz+Koopman 

For whatever reason three previous escalations haven't worked for you or haven't been fully engaged in. I do think you need to persevere on the phone. 

[Caz+Koopman]

@Daniel0210  thanks, but please let me try to deal with this my way, as I said yesterday, I'm grateful for your help, but i need to speak with an employee. I'm spending most of my time at the bedside of someone who is dying right now, so computer is easier for me.

[caesarome]

I have alerted them again for you but as @Daniel0210 has said if they don't contact you or you don't engage with it then you will need to do this via the phone,

[Caz+Koopman]

Thank you

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Caz+Koopman]

THank you!!!!