20 Mar 2024 08:56 PM
I just joined skystream , 2nd February 2024. . I had the entertainment and netflix and cinema. Had to pay with in 3 days , £43.00 , so I cancelled cinema and netflix premium, kept netflix to standard. I've tried talking to the robot messaging service without any success. I've tried calling for several days with no joy. Today I finerly got through and put on hold for so long the phone went dead. Then I got a bill from my giffgaff for cost of call £7.00 , I'm thinking of cancelling account as I can't find answers just expensive calls
20 Mar 2024 09:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mrwrong wrote:I just joined skystream , 2nd February 2024. . I had the entertainment and netflix and cinema. Had to pay with in 3 days , £43.00 , so I cancelled cinema and netflix premium, kept netflix to standard. I've tried talking to the robot messaging service without any success. I've tried calling for several days with no joy. Today I finerly got through and put on hold for so long the phone went dead. Then I got a bill from my giffgaff for cost of call £7.00 , I'm thinking of cancelling account as I can't find answers just expensive calls
You can see your future bills here: https://www.sky.com/bill/streaming-tv/future
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
20 Mar 2024 09:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mrwrong wrote:I just joined skystream , 2nd February 2024. . I had the entertainment and netflix and cinema. Had to pay with in 3 days , £43.00 , so I cancelled cinema and netflix premium, kept netflix to standard. I've tried talking to the robot messaging service without any success. I've tried calling for several days with no joy. Today I finerly got through and put on hold for so long the phone went dead. Then I got a bill from my giffgaff for cost of call £7.00 , I'm thinking of cancelling account as I can't find answers just expensive calls
You can see your future bills here: https://www.sky.com/bill/streaming-tv/future
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
20 Mar 2024 09:08 PM
Posted by a Superuser, not a Sky employee. Find out more@Mrwrong you can see your next three months estimates bills on your online account
https://www.sky.com/myaccount/bill
just click on the future tab
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