27 Feb 2023 06:42 PM
How do I speak with someone I've called numerous numbers and chated to robots all day
30 May 2023 12:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Attwood
We are mainly customers here so you aren’t addressing Sky Customer Services, nor will they automatically contact you as a result of your post. You will need to instigate the call. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.
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27 Feb 2023 06:44 PM
Posted by a Superuser, not a Sky employee. Find out moreFirstly is it something we can perhaps help with?
If not, if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).
Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.
27 Feb 2023 06:44 PM
Posted by a Superuser, not a Sky employee. Find out more@Aleco86 Can the forum help in anyway?
if not then
If you have a sky talk landline or Mobile call 150
If you don’t have a sky talk package see below
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
27 Feb 2023 06:45 PM
If you give us more information and we cannot help and you want to discuss an issue with Sky, for the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
If you are in the ROI set the flag at the bottom of the page accordingly.
27 Feb 2023 07:21 PM
I have no landlines so cannot call 150 and have 08 and umpteen 033 numbers all are automated and won't let me speak with anyone
27 Feb 2023 07:26 PM
Posted by a Superuser, not a Sky employee. Find out more@Aleco86 All calls are answered by the automated system there is no way round that you will just have to preserve in trying to get through
unless you want to tell us what you need to call about as we may be able to help you or point you in right direction on here
27 Feb 2023 07:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Aleco86 wrote:
I have no landlines so cannot call 150 and have 08 and umpteen 033 numbers all are automated and won't let me speak with anyone
Are you in arrears? If so, Sky's policy is to require payment before you can be put through to an adviser.
16 May 2023 04:02 PM
I have been trying to get my WiFi fixed for several weeks now
and nothing has changed . Picture and sound are not good
and the WiFi continues to disappear from my mobile phone
I have had an engineer out from sky direct and he says it is my
signal, but he didn't check tv. Q box or anything else. Jean James
16 May 2023 04:12 PM
I am so sorry but I'm not good with technology and don't know
how to put pictures and things on to show you.
I pay sky direct to deal with these problems.
I'm supposed to be a v I p customer.
Please help.
16 May 2023 05:08 PM
Posted by a Superuser, not a Sky employee. Find out more@jean+james there seem to be several issues going on here. It's a little difficult to understand what the engineer came to investigate and what their conclusions were. It's probably best for you to speak to Sky again to let them know the problems aren't fixed, and ask what the next steps are.
30 May 2023 12:08 PM
Hi ive had building work on my house unfortunately the dish has been knocked and I have no signal at all .
I would be grateful if someone could message me
thank you
Joanne Bere
30 May 2023 12:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Attwood
We are mainly customers here so you aren’t addressing Sky Customer Services, nor will they automatically contact you as a result of your post. You will need to instigate the call. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.
30 May 2023 12:40 PM
Posted by a Superuser, not a Sky employee. Find out moreI've removed your two other posts on other boards. Creating duplicates isn't required. The reply to your question has been provided.
30 May 2023 12:48 PM
Daniel can someone call me ?
30 May 2023 12:50 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm not sure you're reading the reply above ie
We are mainly customers here so you aren’t addressing Sky Customer Services, nor will they automatically contact you as a result of your post.
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