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Discussion topic: How can I speak to a human?
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This message was authored by: MEYAMEYA
Message posted on 06 Sep 2024 11:39 AM
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How can I speak to a human?
The phone line won't let me proceed until I've set up a direct debit which I already have
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This message was authored by: SKY1992bf
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Sep 2024 11:50 AM
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Re: How can I speak to a human?
@MEYAMEYA if services are restricted then as well as setting up a new continuous payment method such as a direct debit, you also need to pay any outstanding amount manually via credit or debit card via your online sky account
use the appropriate section of the link below to make the payment
https://www.sky.com/help/articles/make-a-payment
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