Discussion topic: Home move - not the primary account holder message error

This message was authored by: RussPhillips · ‎07 Oct 2023

Hello, I am trying to book a home move but keep getting the message that I need to be the primary account holder to do so. I am the primary and only account holder. Is there a way to rectify this or is there an error on the system?

TIA

This message was authored by: SKY1992bf · ‎07 Oct 2023

@RussPhillips You need to call to book a home move, it can't be done online

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Discussion topic: Home move - not the primary account holder message error

Home move - not the primary account holder message error

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