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Discussion topic: Hi scarfolding company took my sky dish down but never put it back up?

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This message was authored by Ev61 This message was authored by: Ev61

Hi scarfolding company took my sky dish down but never put it back up?

Scaffolding company took my sky dish down but never put it back up no signal?


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Hi scarfolding company took my sky dish down but never put it back up?

Posted by a Superuser, not a Sky employee. Find out more

@Ev61 wrote:

Thanks for the reply it's my housing association put new roof on put my dish on scaffolding said they would put it back but never phoned housing said they would put it through as an emergency repair not holding my breath I've now booked an independent repair as sky cant come out till after chrismas and as you say will charge me will see how much this other company charge as they are comming out tomorrow was thing just let them do it then claim it back from housing?


@Ev61  that's something only you can answer but I would definitely check you can claim the money back before allowing the work to be done 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi scarfolding company took my sky dish down but never put it back up?

Posted by a Superuser, not a Sky employee. Find out more

@Ev61 

If you want Sky to do it you'll need to call them. They will charge around £65. I doubt it'll be before Christmas though. A local independent company might be quicker but get a quote first. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Hi scarfolding company took my sky dish down but never put it back up?

Posted by a Superuser, not a Sky employee. Find out more

@Ev61 wrote:

Scaffolding company took my sky dish down but never put it back up


...this is the source of your problem.

 

The box may work for apps for a while but will stop working eventually until the signal is restored.

I am just another Sky customer and my views are my own
Ev61
Topic Author
This message was authored by Ev61 This message was authored by: Ev61

Re: Hi scarfolding company took my sky dish down but never put it back up?

Thanks for the reply it's my housing association put new roof on put my dish on scaffolding said they would put it back but never phoned housing said they would put it through as an emergency repair not holding my breath I've now booked an independent repair as sky cant come out till after chrismas and as you say will charge me will see how much this other company charge as they are comming out tomorrow was thing just let them do it then claim it back from housing?

This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Hi scarfolding company took my sky dish down but never put it back up?

Posted by a Superuser, not a Sky employee. Find out more

@Ev61 wrote:

Thanks for the reply it's my housing association put new roof on put my dish on scaffolding said they would put it back but never phoned housing said they would put it through as an emergency repair not holding my breath I've now booked an independent repair as sky cant come out till after chrismas and as you say will charge me will see how much this other company charge as they are comming out tomorrow was thing just let them do it then claim it back from housing?


@Ev61  that's something only you can answer but I would definitely check you can claim the money back before allowing the work to be done 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Ev61
Topic Author
This message was authored by Ev61 This message was authored by: Ev61

Re: Hi scarfolding company took my sky dish down but never put it back up?

Forgit to say they have now left it on the ground outside my window.

Ev61
Topic Author
This message was authored by Ev61 This message was authored by: Ev61

Re: Hi scarfolding company took my sky dish down but never put it back up?

Thank you I will phone housing to make sure.

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