Discussion topic: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

This message was authored by: ElwiraK · ‎04 Jan 2023

This message was authored by: Daniel0210 · ‎04 Jan 2023

So did you set up a continuous payment method as the image instructs?

Before Sky reinstate your services you will have to pay what you owe and also set up a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.

Once your payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant especially at a weekend when the banks are closed.

Any attempt to call Sky will result in you being prompted to pay first.

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This message was authored by: ElwiraK · ‎04 Jan 2023

yes i did

This message was authored by: Daniel0210 · ‎04 Jan 2023

@ElwiraK

Then you'll just have to wait for the payment to land in Skys account which will hopefully be today.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎04 Jan 2023

@ElwiraK When did you make the payment and how late were you in making it

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This message was authored by: ElwiraK · ‎04 Jan 2023

I had one month overdue and paid it half an hour ago

This message was authored by: Daniel0210 · ‎04 Jan 2023

As per my first post @ElwiraK

@Daniel0210 wrote:

@ElwiraK

If your payment is two or more weeks overdue you will also have to pay the next bill as well.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: ElwiraK · ‎04 Jan 2023

i paid everything

This message was authored by: Daniel0210 · ‎04 Jan 2023

@ElwiraK

Then post 4 above applies if you're now up to date.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎04 Jan 2023

@ElwiraK When was the bill you paid today originally due (ie what's your normal payment due date)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: ElwiraK · ‎04 Jan 2023

This message was authored by: caesarome · ‎04 Jan 2023

@ElwiraK wrote:

and paid it half an hour ago

As you have now paid the outstanding bill and as you have set up a payment you just need to wait until the banks process the payment.

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This message was authored by: ElwiraK · ‎05 Jan 2023

I had a late payment for the internet I paid £77 yesterday and I still don't have internet and I don't have mobile data so could you give me back my internet?

This message was authored by: Mark39 · ‎05 Jan 2023

@ElwiraK I've added your post to your previous thread. We're customers here, I'm afraid, so we can't restore your Internet.

This message was authored by: ElwiraK · ‎05 Jan 2023

Well, I called them and they don't answer so what should I do and with who I have to contact?

Discussion topic: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Hello i paid for my internet i had late paid but i paid but interent dosent want come back

All Replies

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

Re: Hello i paid for my internet i had late paid but i paid but interent dosent want come back

I had a late payment for the internet I paid £77 yesterday and I still don't have internet

Re: I had a late payment for the internet I paid £77 yesterday and I still don't have internet

Re: I had a late payment for the internet I paid £77 yesterday and I still don't have internet

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