Hello, I was one day late with my ski talc payment on 07/02/23 I didn't have enough money in my acco

[Aneli]

 

[Aneli]

 

[Daniel0210]

@Aneli 

Your image was rejected as it contains your identifiable account number. Your account is in credit so did you make a manual payment? 

edit: I've merged your two threads together.. 

[Aneli]

I went into my registration and made a payment but I don't know why after I paid they tried to withdraw another £28 

[Daniel0210]

@Aneli 
If you have a continuous payment method set up like a direct debit you should never need to make a manual payment. A credit will now appear on your account for the amount you have overpaid. This will automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest not making manual payments unless requested to by Sky. 

[Aneli]

Thanks, that means now they will withdraw money from my account, and those I have deposited will use it for the next month, right? 

[caesarome]

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@Aneli wrote:

Thanks, that means now they will withdraw money from my account, and those I have deposited will use it for the next month, right? 

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@Aneli 

If you have a credit on your bill that will be used to pay your next bill. So going forward you do not need to make any payments as you have done here as Sky will taken the payment each month from you.

[Aneli]

So I will have internet and what will happen to the 28 pounds I paid with them

[caesarome]

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@Aneli wrote:

So I will have internet 

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Yes.

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@Aneli wrote:

 what will happen to the 28 pounds I paid with them

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As explained already, the £28 has gone onto your account as a credit and will be used to pay or part pay next months bill.

[Mark39]

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@Aneli wrote:

So I will have internet and what will happen to the 28 pounds I paid with them

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Already answered ?