I cancelled back in October and there's a credit sat on my account. I haven't touched the direct debit either. I don't understand why I have to chase this to be refunded but here we are. Please can someone help?
Posted by a Superuser, not a Sky employee. Find out more
I've escalated this to Sky and they should be in touch with you soon about it. Look out for a message from Sky on your email and Sky Community private messages. Look out for the blue chat bubble within your Sky community. More about an escalation here;
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (former Sky Q and Sky+ customer). Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester. My good journey to Sky Stream from Sky Q. Click here to read
