This discussion topic has been answered Discussion topic: Fast fibre

This message was authored by: TheBoy54 · ‎06 Dec 2024

Just had fast fibre installed, told by sky representative, there would be no charge. Now I have to pay a extra £13 per month.???

This message was authored by: TimmyBGood · ‎06 Dec 2024

Difficult to know what's happened there.

Was the upgrade under this scheme?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎06 Dec 2024

Difficult to know what's happened there.

Was the upgrade under this scheme?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TheBoy54 · ‎06 Dec 2024

Hi Superuser,

Yes I am a VIP member and told it was free.

Many thanks.

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