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Discussion topic: Family member moved into care home

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Dantheman20
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Family member moved into care home

‎15 Jan 2024 09:45 AM

A family member has moved into a care home how do I go about cancelling her sky subscription please 🙂 

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PandJ2020
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Re: Family member moved into care home

‎15 Jan 2024 10:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Some info here: https://www.sky.com/help/articles/third-party-assistance

 

I am just another Sky customer and my views are my own

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caesarome
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Re: Family member moved into care home

‎15 Jan 2024 09:48 AM

Posted by a Superuser, not a Sky employee. Find out more

If you are the account holder you would need to call Sky and give the required 31 days notice for the TV and 14 days for broadband and talk.

 

If you are not the account holder do you have the power of attorney ?

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Dantheman20
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Re: Family member moved into care home

‎15 Jan 2024 10:00 AM

Thanks for the answer as I have power of attorney is there a number to call them on thanks 

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Family member moved into care home

‎15 Jan 2024 10:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Some info here: https://www.sky.com/help/articles/third-party-assistance

 

I am just another Sky customer and my views are my own
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