15 Jan 2024 08:43 AM
I'm paying £103 a month I know other people are paying £70 for more than I get how do I get my subscription reduced.
15 Jan 2024 08:57 AM
Posted by a Superuser, not a Sky employee. Find out more@Andy19621 If you're out of a minimum term/discounted period you need to speak to Sky to negotiate a new deal.
You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
On the link provided (In the UK) it should include a Message Us option between 0900-1930.
You can also call on 150 from a Sky Mobile or Sky Talk line
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
If you don't see the Contact options on the link above make sure java script is enabled on your browser.
15 Jan 2024 10:37 AM
Posted by a Superuser, not a Sky employee. Find out moreSky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
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