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Discussion topic: Extra charges for texts

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Avatar for Nickyjf
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This message was authored by: Nickyjf

Message posted on ‎27 Dec 2025 02:51 PM

Extra charges for texts

I have unlimited calls and texts however I have been charged £44 for extra texts

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Dec 2025 02:52 PM

Re: Extra charges for texts

Posted by a Superuser, not a Sky employee. Find out more

@Nickyjf 

Are they mms picture messages which are charged at 95p each?


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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎27 Dec 2025 04:23 PM

Re: Extra charges for texts

Posted by a Superuser, not a Sky employee. Find out more

'Unlimited' calls and texts relate to inclusive numbers only and for texts only the SMS protocol.

 

If you've texted outside the inclusive numbers (01, 02, 03 and 07) or your device has used the MMS protocol (for large SMS or with pictures/emoji's) then they are chargeable.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for martswain
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This message was authored by: martswain

Message posted on ‎28 Dec 2025 07:22 AM

Re: Extra charges for texts

Have you been entering competitions or donating using 5 digit codes?

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