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Discussion topic: Emails from pastdue credit solutions

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This message was authored by: Ayaat+Amir

Emails from pastdue credit solutions

Hey there i have received a text message and email from pastdue credit solutions on behalf of sky even though i dont have any mobile phone from sky or any subscription 

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This message was authored by: caesarome

Re: Emails from pastdue credit solutions

Posted by a Superuser, not a Sky employee. Find out more

@Ayaat+Amir 

Have you ever been a customer of Sky in the past ?

Were these messages addressed to you by your actual name ?

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This message was authored by: Ayaat+Amir

Re: Emails from pastdue credit solutions

yes i used to be with sky recently but i have cleared my bills and pay outstanding amount to cncel my subscription and it also mentioned on my account that i have inactive account 

 

what should i do now?

This message was authored by: Mark39

Re: Emails from pastdue credit solutions

Posted by a Superuser, not a Sky employee. Find out more

Which Sky services did you previously subscribe to?

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This message was authored by: Ayaat+Amir

Re: Emails from pastdue credit solutions

i don't remember it now its been a while any guess why i git email or txt message as much as i remember i used to pay 15 pounds monthly 

This message was authored by: Mark39

Re: Emails from pastdue credit solutions

Posted by a Superuser, not a Sky employee. Find out more

Well you're only contacted by a debt recovery agency if Sky believe you owe them money.

 

That might be an unpaid bil, or equipment that you should have returned to them, but as you can't remember what you subscribed to, it's probably best that you contact Sky.

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This message was authored by: Ayaat+Amir

Re: Emails from pastdue credit solutions

will do and ask them 

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