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Discussion topic: Downgrade packages.

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This message was authored by: DavePh

Downgrade packages.

How to cancel a package. I wish to cancel the sports package but I have not been able to find the info to do that. They make it difficult ( for me ) to do that.  Easy to upgrade but not easy to downgrade? Any advise would be much appreciated.

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This message was authored by: Daniel0210

Re: Downgrade packages.

Posted by a Superuser, not a Sky employee. Find out more

@DavePh 

I'll move your post from the Mobile board as it's not a mobile issue.


To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or maybe try the messaging service
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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