Discussion topic: Payment
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Message posted on 04 Jan 2025 04:25 PM
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Payment
Sky in my son name but I want to cancel as I pay out my account
he is in Australia at moment so can he send email to cancel sky.
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All Replies
Message posted on 04 Jan 2025 04:31 PM
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Re: Payment
@Debhavell Sky don't use email as a communication route, he could write to the address given in the terms and conditions but sky would still need to speak to him to verify the cancellation
Message posted on 04 Jan 2025 04:34 PM
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Re: Payment
@Debhavell cancellation contact options via the still need help button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...
However, as @SKY1992bf posted Sky may need to speak to the accountholder to confirm the instructions.
Message posted on 04 Jan 2025 04:39 PM
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Re: Payment
@Debhavell wrote:
Sky in my son name but I want to cancel as I pay out my account
While it will still be in his name as the account holder you can change the payment details via the online account via the MySky app or online here if you have access to the account:
https://www.sky.com/bill/tv-broadband-talk/change-payment-method
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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