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Discussion topic: Payment

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This message was authored by: Debhavell

Payment

Sky in my son name but I want to cancel as I pay out my account 

he is in Australia at moment so can he send email to cancel sky. 

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This message was authored by: SKY1992bf

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Debhavell Sky don't use email as a communication route, he could write to the address given in the terms and conditions but sky would still need to speak to him to verify the cancellation


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This message was authored by: Mark39

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Debhavell cancellation contact options via the still need help button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

 

However, as @SKY1992bf posted Sky may need to speak to the accountholder to confirm the instructions.

This message was authored by: caesarome

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Debhavell wrote:

Sky in my son name but I want to cancel as I pay out my account 


While it will still be in his name as the account holder you can change the payment details via the online account via the MySky app or online here if you have access to the account:

 

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

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