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Discussion topic: D Saunders

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This message was authored by: david1103

Message posted on ‎31 Dec 2024 12:50 PM

D Saunders

my  payments have been messed up since my new contract i have complained on several occations

and phoned  i agreed 84 65 for a pakage charged correct then next month 125 60 so phoned again and agreed back to 82 40

charged 43 20 that montrh now 125 96 getting very fed up onthhe verge  of cancell

please explain what  is going on with my payments

i was told i would be compensated for over payment but it  is just a mess please  explain  the issue please resolve this issue 

 

David Saunders 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎31 Dec 2024 12:54 PM

Re: D Saunders

Posted by a Superuser, not a Sky employee. Find out more
@david1103 wrote:

please explain what  is going on with my payments

 

We're other customers here...  We can't see your account.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎31 Dec 2024 01:05 PM

Re: D Saunders

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@david1103 

This link explains how to register a compliant which you might want to do:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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