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Discussion topic: Customer service rating

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This message was authored by: Ajack68

Customer service rating

After being on to customer service and trying to get the problem fixed I was told I would be sent a text message to review the service I got from them. 

Then they came out with if I can score them 9 or above as anything under that is a bad review. 

How can any company come out with a statement like that?

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This message was authored by: Daniel0210

Re: Customer service rating

Posted by a Superuser, not a Sky employee. Find out more

@Ajack68 

In my opinion that's likely to be a particular agents comment rather than the Sky party line. If you get the text review it as you want to. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
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NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Ajack68

Re: Customer service rating

Thanks thought it was very strange just for someone even to ask that 

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