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Discussion topic: Credit returns

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This message was authored by: Daniel0210

Re: Credit returns

Posted by a Superuser, not a Sky employee. Find out more

@J_ham 

An invite has been sent to me in error. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Gee-m

Re: Credit returns

I've not received an invite

This message was authored by: Daniel0210

Re: Credit returns

Posted by a Superuser, not a Sky employee. Find out more

@Gee-m 

An invite was mistakenly sent to me. I presume it was the one meant for you. My invite to chat has been closed so I'll escalate your issue again and hopefully you'll get another invite but it's likely to be tomorrow now.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: AceRimmer

Re: Credit returns

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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This message was authored by: Gee-m

Re: Credit returns

Still getting messed about , can anyone give information on sky complaints procedure please 

This message was authored by: caesarome

Re: Credit returns

Posted by a Superuser, not a Sky employee. Find out more

Did you respond to the chat invite that was sent to you at 12.15, if so what was the outcome of this ?

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