Discussion topic: Credit returns
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Message posted on 13 May 2026 07:34 PM
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Re: Credit returns
An invite has been sent to me in error.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 13 May 2026 08:56 PM
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Re: Credit returns
I've not received an invite
Message posted on 13 May 2026 09:03 PM
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Re: Credit returns
An invite was mistakenly sent to me. I presume it was the one meant for you. My invite to chat has been closed so I'll escalate your issue again and hopefully you'll get another invite but it's likely to be tomorrow now.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 14 May 2026 12:15 PM
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Re: Credit returns
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Message posted on 14 May 2026 07:26 PM
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Re: Credit returns
Still getting messed about , can anyone give information on sky complaints procedure please
Message posted on 14 May 2026 08:08 PM
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Re: Credit returns
Did you respond to the chat invite that was sent to you at 12.15, if so what was the outcome of this ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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