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Message posted on ‎26 Sep 2025 09:27 AM

Credit refund

Hi I cancelled my broadband earlier in the year - last payment was taken in June. I have over £60 in credit on the account, but I haven't recieved a refund yet. Is there anything I can do to speed this up? Thanks Corin
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Message posted on ‎26 Sep 2025 09:35 AM

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

Yes, if you contact Sky they'll be able to make manual refund which takes around 5 days.

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Avatar for Mark39
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Superuser
This message was authored by: Mark39 Answer

Message posted on ‎26 Sep 2025 09:35 AM

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

Yes, if you contact Sky they'll be able to make manual refund which takes around 5 days.

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This message was authored by: Corin2

Message posted on ‎26 Sep 2025 11:56 AM

Re: Credit refund

Okay great, thanks
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