This discussion topic has been answered Discussion topic: Cooling off
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Message posted on 08 Aug 2025 11:55 AM
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Just altered my existing sky to package are you allowed a cooling off period and how long
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Message posted on 08 Aug 2025 01:07 PM
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Hi @brian+husband Just in case it involves Sports channels, there is no cooling off period, it is to discourage people subscribing and cancelling after watching an event.
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Message posted on 08 Aug 2025 12:08 PM
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Re: Cooling off
@brian+husband Details of any cooling off period are normally included in your confirmation emails and are usually 31 days for tv services
Message posted on 08 Aug 2025 01:07 PM
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Hi @brian+husband Just in case it involves Sports channels, there is no cooling off period, it is to discourage people subscribing and cancelling after watching an event.
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