Contact number Ireland

[Daniel0210]

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@Walker3 wrote:

Appreciate the help but using ROI flag this 0333 number …

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@Walker3 

I've just checked the link and changing the flag in the bottom corner to the ROI flag brings an 0818 for me. 

[Mark39]

Odd. For me I get a 1800 number, but in incognito mode, the 0818 number. Must be a cookies thing.

[Walker3]

Thanks . Refreshed on iPad and got that number. Will try tomorrow as have run out of patience today. It's  like a roulette table - every time you spin , a new number turns up and none of them are winners 😂. 

[Daniel0210]

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@Mark39 wrote:

Odd. For me I get a 1800 number, but in incognito mode, the 0818 number. 

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@Mark39 

That number (1800) came up for me last week but a bit later it had reverted back to 0818.

[Mickey8]

Can someone just put up the full 1800 number and not just the 4 digits

[Mark39]

The forum doesn't allow that, I'm afraid.

[Chloe-W22 · Accepted solution]

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

Or you can create your own Community discussion by 🌟clicking here🌟

[Moll2]

can you please tell me when my service will be restored????

[Daniel0210]

@Moll2 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

If your services have been restricted any calls to Sky will only prompt you to pay. Restrictions are normally only due to a missed payment and they are applied automatically so agents can’t override the process.

Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.

If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.

[Mark39]

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@Moll2 wrote:

can you please tell me when my service will be restored????

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Nobody here can do that. If your services have been restricted for non=-payment, they should be reinstated once your payment has cleared, providing you've paid the full amount outstanding, and re-setup your direct debit or monthly card payment.

[caesarome]

@Moll2 

More details are required, like have you fallen behind paying a bill and has it now been paid ?

[shaven-and-sean]

The 0818 number rings and returns with 'the number you have dialled is not recognised'

[Reds78]

Sky gone like most companies in that communication with Customers when customer needs to query something is very low down the priority list. Trying to get in contact with Sky for days. The bot is useless. Please provide a phone number or email.

[PandJ2020]

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@Reds78 wrote:

Please provide a phone number or email.

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Post #2 has the number.  What's the issue you are trying to resolve?

[JDeeIE]

 

That's doesn't even help as Sky Mobile isn't even listed LOL 

www sky.com/help/articles/contacting-sky-ireland