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Discussion topic: Complaint

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This message was authored by: MimmyA1

Message posted on ‎20 Aug 2025 03:22 AM

Complaint

Tried several times pay bill as was due that day n still not able to .I am def not paying extra as its nit my fault app not working properly 😡

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This message was authored by: Daniel0210

Message posted on ‎20 Aug 2025 03:27 AM

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

@MimmyA1 

You should have a direct debit or continuous card payment set up. That woukd prevent the requirement to make a manual payment. Do you have such a payment set up? 


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This message was authored by: MightyQuinn

Message posted on ‎20 Aug 2025 07:16 AM

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

Hi @MimmyA1   Have you contacted Sky?

Welcome to the Sky Community

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This message was authored by: Mark39

Message posted on ‎20 Aug 2025 08:02 AM

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more
@MimmyA1 wrote:

Tried several times pay bill as was due that day n still not able to .I am def not paying extra as its nit my fault app not working properly 😡

It's your fault that you don't have a direct debit or monthly card payment set up, however. That's what you agreed to do.

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