I use the app or website to announce to Sky that we are moving house next week and would like to move our sky products to this house. However when I do I sign in and it tells me I have a house move in progress which I don't. And then I press track it and it says it can't be found. I need help I have only until 28th August to sort it and want us to be on our WiFi the day we move in
Posted by a Superuser, not a Sky employee. Find out more
Is the phone number isn't showing and if you are not a Sky mobile or have a Sky talk landline phone where the number to call is just 150 then there are links to Sky's social media sites at the bottom of this page.
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That's not the reason as I tried on my sky account for a different email and it allowed it. I think it's just our last move hasn't been signed off as completed and it's glitched the system
