Cold calling?

[AllyB2501]

Hi, I keep getting unsolicited phone calls from people saying they are from Sky and want to save me money. Do Sky have a sales campaign at the moment that involves cold calling?

[PandJ2020]

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@AllyB2501 wrote:

Hi, I keep getting unsolicited phone calls from people saying they are from Sky and want to save me money. Do Sky have a sales campaign at the moment that involves cold calling?

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Nope, but scammers do.

It is almost certain this is not Sky calling you...  (They are trying to scam their way into your account to order expensive mobiles)

[Daniel0210]

@AllyB2501 

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

See this link for the advice from Sky

https://www.sky.com/help/articles/account-takeover