Retrieving 3 month past online chat

[Jenny+lawrence]

Can I get a copy of old online chats from 3 months ago? And if so how do I go about getting this? I was promised a price and they are not not honouring this. 

[Mark39]

Fill in the form below specifying what information you're seeking and from what date:

https://www.sky.com/help/forms/customer-information-reuest

[Jenny+lawrence]

Thank you for your reply, its much appreciated.  Its unfortunately coming up with page not found.

[caesarome]

@Jenny+lawrence 

There is a slight mistake in the link by @Mark39 so try this one:

https://www.sky.com/help/forms/customer-information-request

[Mark39]

Thanks, @caesarome 

[Jenny+lawrence]

Thank you! All filled in