Claim a reward link not working

[john+clements+.]

Got £100 claim a reward link on 15/07/24 .  I ve clicked on it, got code and went to site with list of retailers but I did not spend reward or do anything further.  

Claim a reward link now doesn't work and can't access my £100 anywhere? Please help

[caesarome]

@john+clements+. 

Was this from a refer a friend reward ?

[john+clements+.]

• Yes, it was from a refer a friend reward. Thanks 

[caesarome · Accepted solution]

@john+clements+. 

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":

[john+clements+.]

Sky resolved issue quickly after I sent message to the email address you provided  - thanks