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Discussion topic: Charged for a Sky Subscription I did not request?

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Avatar for Bridgett30
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This message was authored by: Bridgett30

Message posted on ‎21 Sep 2026 04:33 PM

Charged for a Sky Subscription I did not request?

I am a new customer, signed up to Sky Essentials and broadband in July at £35 per month. 12th August a payment was taken from my bank account. I cannot find out what this was for?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Sep 2026 04:38 PM

Re: Charged for a Sky Subscription I did not request?

Posted by a Superuser, not a Sky employee. Find out more

@Bridgett30 

Are you saying it wasn't £35 that was taken by Sky, what shows via your bill that you can naccess via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk

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